How can I make a deposit?

Choose “Open deposit” section, choose the payment system, enter the required amount and click on “Confirm” button. Follow further instructions from your payment system.

Where can I read about investment plans?

Open the “Investment Plans” page in order to check all current investment plans.

Whether my deposit is returned upon the investment period expiration?

Your initial deposit will be returned to your account balance upon the investment period expiration in all investment plans.

Whether I can make a direct deposit from my Pepperstone account balance (reinvest my profits)?

Yes, you may. You are entitled to reinvest your profits from your account balance.

How can I withdraw my profits?

You need to submit a withdrawal request on the withdrawal page in your personal account in order to withdraw your profits.
Enter the withdrawal amount and choose a payment system, then confirm your action.

I requested a withdrawal some time ago, but failed to get the withdrawal amount.

Please note that we process payments within 48 hours.
Please contact our support team and we will look into your issue, if you failed to get the withdrawal.

Do you have some hidden fees?

No, we don’t have any hidden fees.

Do you have restrictions on the investment amount?

The minimum investment amount is $50.

Do you have withdrawal limits?

We have no restrictions on withdrawing funds.

Whether there is charged a withdrawal fee?

No, we do not take commissions for withdrawing funds.

Do you have an affiliate program?

Yes, we provide a referral program. You can increase your rank, your referral levels number and the reward percentage. Besides we provide bonuses for increasing your status. Switch to “Partners” page to learn more.

Where can I get a referral link?

Your referral link will be available to you in a personal account after opening the first deposit.

How can I use my affiliate bonus?

The affiliate bonus will be paid to your account balance automatically and will be available for withdrawal at any time.

How long does it take for my customer account to become active?

Your account will become active once signed up.

How can I manage my account?

You will need to use the navigation menu on the left side of our website to manage your account.

How secure are user accounts and personal data?

All the data, stored on our servers, is fully protected while using encryption technology.
All account-related transactions, made by our clients, are carried out exclusively through secure Internet connections.

How many accounts can I open on the website?

Each client is entitled to have the only one account. The website administration is entitled to block all your accounts if revealing multiple registrations via your device.

Do you need account verification? Do I need to send you any documents?

No, we do not require any documents to prove your identity, address or your funds origin.

How can I access my account?

Click on the “Login” link and enter your username and password in order to log into your account.

What should I do, if I can't log into my account because I forgot my password?

Use the password recovery form. Please check your spam folder or contact our support team, if you failed to get a link to reset your password.

Whether Pepperstone service is safe?

Pepperstone partners’ funds and personal data safety is ensured by a PCI DSS Level 1 certificate, a CloudFlare SSL certificate (data transfer is carried out while using secure TLS protocol) and our own Anti-fraud system.
In addition, Pepperstone company guarantees your payments security with both certificates and its own antifraud, but also with experienced and live analysts team.

Do you transfer your data to third parties?

Customer data is securely protected and is not transferred to third parties.

Do I have to pay taxes?

We do not pass on any information to any fiscal or other authorities. It's completely up to you.